Too rigid and poorly optimized software wastes day-to-day time: obscure navigation, too many clicks to go from one feature to another, a flood of data hiding the essentials in analysis reports, overly rigid exports that do not export what you want… We’ve all been there. The result? A considerable loss of productivity.
But for some professionals involved in payment transactions while being customer-facing, such as a customer relationship manager, the challenge becomes critical: quickly processing a request while being able to remain available to the customer is key to a high customer satisfaction.
Having an agile and customizable tool to manage payment transactions is essential to guarantee teams’ productivity. Let’s focus on some essential features that optimize payment data management and are available in HiPay Console, the future HiPay back office, currently in beta testing with some of our merchants.