To begin with, the PSD2 refers to the Payment Services Directive 2, which enables secure electronic payments through strong account holder authentication for electronic transactions. It applies to the 28 countries of the European Economic Area and concerns all merchants who process their card payments via European purchasers.

You're running a franchise network and you are looking for new levers to grow your business ?

• In 2019, e-commerce sales made up 14.1% of total sales
• Globally, the retail e-commerce market reached an incredible $3.5 trillion in 2019
• The e-commerce share of total global retail sales is expecting to grow by 2% per year, to reach 22% in 2023

What are the main trends that will drive this expected growth ?

We have found the top 10 e-commerce trends for 2020