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A new year, a new vision around augmented payments

Technology, innovation, and performance: it’s around this promise that we have rethought payment.

For end-to-end technical support, with a human touch above all

New technologies create unique opportunities for merchants’ developments and optimization of payment management. However, they need to be integrated to meet the specific needs of each player involved. This is where Technical Account Managers (TAMs) are recognized for their insights.

Business reviews: at the core of merchant guidance and performance

HiPay’s business reviews are designed to help merchants make the best decisions throughout the business relationship to boost their activity and take their payment strategy to the next level.

Risk and fraud management: providing close support and guidance to balance performance and security

Countless online merchants have already suffered financial losses as a result of fraud. In the face of this growing scourge, personalized support is essential to enable merchants to find the best compromise between maximizing conversion rates and minimizing risk.

PSP support: much more than a contact form!

Collecting data, securing user journeys, making shopping experiences more fluid... These aspects of e-commerce are more crucial than ever, in response to the many challenges facing e-tailers. The need to ensure that payments are as secure and compliant as possible, innovation and development to enhance the attractiveness of platforms, and the importance of being able to concentrate with complete peace of mind on their core business are all decisive factors. 

Payment service providers (PSPs) are at the heart of the process of striking the right balance between the need for protection and the quality of the user experience. But merchants still need to be given the support they need to meet the challenges they face, so that they can be effective without overburdening their processes.

A personalized, end-to-end support approach is the key to success when it comes to payment management. This enables us to provide online merchants with in-depth analyses to establish profile typologies based on customer data and their context.