--- title: HiPay Blog · The latest news of the payment World | InGoodHands description: InGoodHands | HiPay · Find out our latest news, our new product features, our retailers testimonials and all the news of the payments --- [![HIPAY_Logotype_Blanc_RVB_EXE-1](https://blog.hipay.com/hs-fs/hubfs/HIPAY_Logotype_Blanc_RVB_EXE-1.png?width=114&height=30&name=HIPAY_Logotype_Blanc_RVB_EXE-1.png "HIPAY_Logotype_Blanc_RVB_EXE-1")](https://blog.hipay.com/en) [![HiPay sans espace](https://blog.hipay.com/hs-fs/hubfs/HiPay%20sans%20espace.png?width=117&height=30&name=HiPay%20sans%20espace.png "HiPay sans espace")](https://blog.hipay.com/en) [![Sign Up](https://no-cache.hubspot.com/cta/default/2770960/3244a11a-2080-4c31-97ca-0c66f5f165a0.png)](https://cta-redirect.hubspot.com/cta/redirect/2770960/3244a11a-2080-4c31-97ca-0c66f5f165a0) ![Header newsletter test](https://blog.hipay.com/hubfs/Header%20newsletter%20test.png "Header newsletter test") [InGoodHands](https://blog.hipay.com/en/tag/ingoodhands) ## [Gross success rate vs. net success rate: our HiPay Console expert explains everything](https://blog.hipay.com/en/gross-success-rate-vs.-net-success-rate-our-hipay-console-expert-explains-everything) 17 Apr 2024 [Augmented payments](https://blog.hipay.com/en/tag/augmented-payments) ## [Noreve x HiPay: 99% of payments accepted thanks to custom-made fraud protection](https://blog.hipay.com/en/noreve-x-hipay-99-per-cent-of-payments-accepted-thanks-to-custom-made-fraud-protection) 3 Apr 2024 [Augmented payments](https://blog.hipay.com/en/tag/augmented-payments) ## [HiPay celebrates its 10th anniversary!](https://blog.hipay.com/en/hipay-celebrates-its-10th-anniversary) 1 Feb 2024 [![](https://blog.hipay.com/hubfs/social-icons/linkedin-ico.svg) ](https://www.linkedin.com/company/3112446/) [![](https://blog.hipay.com/hubfs/social-icons/hipayrond.png) ](https://hipay.com/fr/) [![](https://blog.hipay.com/hubfs/social-icons/twitter-ico.svg) ](https://twitter.com/hipay?lang=fr) - [**](https://twitter.com/intent/tweet?source=https://blog.hipay.com/en/a-new-year-a-new-vision-around-augmented-payments&text=A%20new%20year,%20a%20new%20vision%20around%20augmented%20payments%20-%20https://blog.hipay.com/en/a-new-year-a-new-vision-around-augmented-payments) - [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.hipay.com/en/a-new-year-a-new-vision-around-augmented-payments&title=A%20new%20year,%20a%20new%20vision%20around%20augmented%20payments&summary=This%20new%20vision%20expresses%20our%20strength%20and%20expertise.%20Because%20payment%20is%20more%20than%20just%20a%20transaction.%20In%20this%20article,%20find%20out%20how%20HiPay%20offers%20you%20a%20truly%20augmented%20payment%20experience.) ## [A new year, a new vision around augmented payments](https://blog.hipay.com/en/a-new-year-a-new-vision-around-augmented-payments) Technology, innovation, and performance: it’s around this promise that we have rethought payment. In: [Augmented payments](https://blog.hipay.com/en/tag/augmented-payments) [**](https://blog.hipay.com/en/a-new-year-a-new-vision-around-augmented-payments) - [**](https://twitter.com/intent/tweet?source=https://blog.hipay.com/en/for-end-to-end-technical-support-with-a-human-touch-above-all&text=For%20end-to-end%20technical%20support,%20with%20a%20human%20touch%20above%20all%20-%20https://blog.hipay.com/en/for-end-to-end-technical-support-with-a-human-touch-above-all) - [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.hipay.com/en/for-end-to-end-technical-support-with-a-human-touch-above-all&title=For%20end-to-end%20technical%20support,%20with%20a%20human%20touch%20above%20all&summary=TAMs:%20Tailored%20technical%20guidance%20and%20support%20for%20merchants.%20Learn%20more%20in%20this%20article!) ## [For end-to-end technical support, with a human touch above all](https://blog.hipay.com/en/for-end-to-end-technical-support-with-a-human-touch-above-all) New technologies create unique opportunities for merchants’ developments and optimization of payment management. However, they need to be integrated to meet the specific needs of each player involved. This is where Technical Account Managers (TAMs) are recognized for their insights. In: [InGoodHands](https://blog.hipay.com/en/tag/ingoodhands) [**](https://blog.hipay.com/en/for-end-to-end-technical-support-with-a-human-touch-above-all) - [**](https://twitter.com/intent/tweet?source=https://blog.hipay.com/en/business-reviews-at-the-core-of-merchant-guidance-and-performance&text=Business%20reviews:%20at%20the%20core%20of%20merchant%20guidance%20and%20performance%20-%20https://blog.hipay.com/en/business-reviews-at-the-core-of-merchant-guidance-and-performance) - [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.hipay.com/en/business-reviews-at-the-core-of-merchant-guidance-and-performance&title=Business%20reviews:%20at%20the%20core%20of%20merchant%20guidance%20and%20performance&summary=Discover%20how%20HiPay's%20Account%20Managers%20enhance%20merchants'%20decisions,%20thus%20boosting%20their%20activity%20and%20payment%20strategy.) ## [Business reviews: at the core of merchant guidance and performance](https://blog.hipay.com/en/business-reviews-at-the-core-of-merchant-guidance-and-performance) HiPay’s business reviews are designed to help merchants make the best decisions throughout the business relationship to boost their activity and take their payment strategy to the next level. In: [InGoodHands](https://blog.hipay.com/en/tag/ingoodhands) [**](https://blog.hipay.com/en/business-reviews-at-the-core-of-merchant-guidance-and-performance) - [**](https://twitter.com/intent/tweet?source=https://blog.hipay.com/en/risk-and-fraud-management-providing-close-support-and-guidance-to-balance-performance-and-security&text=Risk%20and%20fraud%20management:%20providing%20close%20support%20and%20guidance%20to%20balance%20performance%20and%20security%20-%20https://blog.hipay.com/en/risk-and-fraud-management-providing-close-support-and-guidance-to-balance-performance-and-security) - [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.hipay.com/en/risk-and-fraud-management-providing-close-support-and-guidance-to-balance-performance-and-security&title=Risk%20and%20fraud%20management:%20providing%20close%20support%20and%20guidance%20to%20balance%20performance%20and%20security&summary=Merchants%20at%20HiPay%20benefit%20from%20all-around%20performance%20with%20our%20teams'%20expertise%20and%20proactive%20support.%20Learn%20more%20about%20risk%20and%20fraud%20management.) ## [Risk and fraud management: providing close support and guidance to balance performance and security](https://blog.hipay.com/en/risk-and-fraud-management-providing-close-support-and-guidance-to-balance-performance-and-security) Countless online merchants have already suffered financial losses as a result of fraud. In the face of this growing scourge, personalized support is essential to enable merchants to find the best compromise between maximizing conversion rates and minimizing risk. In: [InGoodHands](https://blog.hipay.com/en/tag/ingoodhands) [**](https://blog.hipay.com/en/risk-and-fraud-management-providing-close-support-and-guidance-to-balance-performance-and-security) - [**](https://twitter.com/intent/tweet?source=https://blog.hipay.com/en/support-psp-much-more-than-contact-form&text=PSP%20support:%20much%20more%20than%20a%20contact%20form!%20-%20https://blog.hipay.com/en/support-psp-much-more-than-contact-form) - [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.hipay.com/en/support-psp-much-more-than-contact-form&title=PSP%20support:%20much%20more%20than%20a%20contact%20form!&summary=Payment%20service%20providers%20(PSPs)%20balance%20protection%20and%20customer%20experience,%20but%20require%20proper%20support%20for%20these%20challenges.) ## [PSP support: much more than a contact form!](https://blog.hipay.com/en/support-psp-much-more-than-contact-form) Collecting data, securing user journeys, making shopping experiences more fluid... These aspects of e-commerce are more crucial than ever, in response to the many challenges facing e-tailers. The need to ensure that payments are as secure and compliant as possible, innovation and development to enhance the attractiveness of platforms, and the importance of being able to concentrate with complete peace of mind on their core business are all decisive factors.  Payment service providers (PSPs) are at the heart of the process of striking the right balance between the need for protection and the quality of the user experience. But merchants still need to be given the support they need to meet the challenges they face, so that they can be effective without overburdening their processes. A personalized, end-to-end support approach is the key to success when it comes to payment management. This enables us to provide online merchants with in-depth analyses to establish profile typologies based on customer data and their context.  In: [InGoodHands](https://blog.hipay.com/en/tag/ingoodhands) [**](https://blog.hipay.com/en/support-psp-much-more-than-contact-form) [Content Title](https://blog.hipay.com/en/tag/ingoodhands#) Description **Want more information ?** [![Contact Us](https://no-cache.hubspot.com/cta/default/2770960/0fac98d1-eb98-4e68-b013-67648dfa59ed.png)](https://cta-redirect.hubspot.com/cta/redirect/2770960/0fac98d1-eb98-4e68-b013-67648dfa59ed) ### Categories - [Articles (19)](https://blog.hipay.com/en/tag/articles) - [Augmented payments (13)](https://blog.hipay.com/en/tag/augmented-payments) - [News (11)](https://blog.hipay.com/en/tag/news) - [Support and guidance (11)](https://blog.hipay.com/en/tag/support-and-guidance) - [InGoodHands (8)](https://blog.hipay.com/en/tag/ingoodhands) - [Means of Payments (8)](https://blog.hipay.com/en/tag/means-of-payments) - [Fraud (6)](https://blog.hipay.com/en/tag/fraud) - [Innovation (5)](https://blog.hipay.com/en/tag/innovation) - [Omnichannel (5)](https://blog.hipay.com/en/tag/omnichannel) - [PSD2 (4)](https://blog.hipay.com/en/tag/psd2) - [iGaming (4)](https://blog.hipay.com/en/tag/igaming) - [Aim High with HiPay (3)](https://blog.hipay.com/en/tag/aim-high-with-hipay) - [Products (3)](https://blog.hipay.com/en/tag/products) - [White Papers (2)](https://blog.hipay.com/en/tag/white-papers) - [DSP2 (1)](https://blog.hipay.com/en/tag/dsp2-en) - [Distance selling (1)](https://blog.hipay.com/en/tag/distance-selling) - [E-Terminal (1)](https://blog.hipay.com/en/tag/e-terminal) - [Fraude (1)](https://blog.hipay.com/en/tag/fraude) - [Frictionless  (1)](https://blog.hipay.com/en/tag/frictionless) - [Key performance indicators (1)](https://blog.hipay.com/en/tag/key-performance-indicators) - [Livres Blancs (1)](https://blog.hipay.com/en/tag/livres-blancs) - [Marketplace (1)](https://blog.hipay.com/en/tag/marketplace) - [Moyens de paiement (1)](https://blog.hipay.com/en/tag/moyens-de-paiement) - [Online payment (1)](https://blog.hipay.com/en/tag/online-payment) - [Pay-by-Link (1)](https://blog.hipay.com/en/tag/pay-by-link) - [Payment methods (1)](https://blog.hipay.com/en/tag/payment-methods) - [Performance (1)](https://blog.hipay.com/en/tag/performance) - [User experience (1)](https://blog.hipay.com/en/tag/user-experience) [See all](https://blog.hipay.com/en/tag/ingoodhands#) ### Articles Populaires [ The payment experience is at the heart of the gaming industry ](https://blog.hipay.com/en/the-payment-experience-is-at-the-heart-of-the-gaming-industry) [ HiPay continues to innovate with its new Back-Office! ](https://blog.hipay.com/en/hipay-continues-to-innovate-with-its-new-back-office) [ Klarna x HiPay: an augmented payment offering for even greater flexibility ](https://blog.hipay.com/en/klarna-x-hipay-an-augmented-payment-offering-for-even-greater-flexibility) [ Hyvä x HiPay: simplicity and performance to boost your Adobe Commerce / Magento 2 site ](https://blog.hipay.com/en/hyva-x-hipay-simplicity-and-performance-to-boost-your-adobe-commerce-/-magento-2-site) [ How to Accept PayPal Payments with HiPay ](https://blog.hipay.com/en/how-to-accept-paypal-payments-with-hipay) ### Articles Récents [ 2024 in review: spotlight on performance with HiPay ](https://blog.hipay.com/en/2024-in-review-spotlight-on-performance-with-hipay) [ HiPay: the end-to-end solution for optimized marketplace performance ](https://blog.hipay.com/en/hipay-the-end-to-end-solution-for-optimized-marketplace-performance) [ Klarna x HiPay: an augmented payment offering for even greater flexibility ](https://blog.hipay.com/en/klarna-x-hipay-an-augmented-payment-offering-for-even-greater-flexibility) [ HiPay E-Terminal: to easily secure your distance selling transactions with Pay-by-Link ](https://blog.hipay.com/en/hipay-e-terminal-to-easily-secure-your-distance-selling-transactions-with-pay-by-link) [ Hyvä x HiPay: simplicity and performance to boost your Adobe Commerce / Magento 2 site ](https://blog.hipay.com/en/hyva-x-hipay-simplicity-and-performance-to-boost-your-adobe-commerce-/-magento-2-site) ![HIPAY_Logotype_Blanc_RVB_EXE-1](https://blog.hipay.com/hs-fs/hubfs/HIPAY_Logotype_Blanc_RVB_EXE-1.png?width=152&height=40&name=HIPAY_Logotype_Blanc_RVB_EXE-1.png "HIPAY_Logotype_Blanc_RVB_EXE-1") HiPay is a multi-channel payment service provider. HiPay believes that payment is more than just processing transactions. Thanks to a modern and agile platform, Fintech enables merchants to enhance their payment data regardless of the sales channel. HiPay thus helps them to improve their conversion rate, increase their turnover and create new shopping paths. -   - [Twitter](https://twitter.com/hipay) - [Linkedin](https://www.linkedin.com/company/hipay) ## About HiPay ## Solutions ## Ressources Copyright © 2026 HiPay - All Rights Reserved. ![](https://secure.leadforensics.com/92949.png) ![](https://dc.ads.linkedin.com/collect/?pid=45710&fmt=gif)